Guest Services Testimonials

Amber S.

Stokesdale

Enjoyed stay with our family.Plenty of space.

Eric D.

Marietta

We thoroughly enjoyed our family vacation at Hakuna Matada, so much so that we booked it again for next year!

Lisa N.

Gastonia

Loved the house and close proximity to the beach!! Having the pool was so much fun!
I have two recommendations. I would add more silverware. Not enough basics like forks and small spoons for the number of people the house accommodates. Also, the pool itself was clean and great but the decking around the pool was dirty with debris and weeds growing up in the cracks of the patio. You could tell it had not been swept good in quite a while. Over in the corners a lot of debris built up and under the lounge chairs there were cobwebs hanging. The decking going up the stairs also showed a lot of aging. Actually, one of the boards under the steps in front of the pool pump was broken in half.
Overall, great stay and experience. Would definitely stay again!

Newtown

The only negative is that we killed three cockroaches inside the house. I had a condo in Murrells INLET FOR TEN year and never seen one round my property. I believe that is because we had a bug service

Kathleen H.

Castle Creek

The bh108 was very good will book
For next year different week. Roos very clean.

Meadowview

We had a very nice week. Condo was very clean and spacious. The condo was very dated, still has carpet in most rooms. But the cleanliness of the condo was fabulous. The parking is gated which was wonderful. Only issue with parking started midweek and our second car didn’t have parking space in the extra lot. The pools are very nice. Grounds are nice and clean. The condo has an ice maker which is wonderful.

April W.

Monroe

The unit was perfect for me and my husband! Very neat and clean! The only thing I will complain about is the parking. We had no parking spot for two whole days. Thank goodness we have some friends that own a house three blocks away. Once we finally got a parking spot we were scared to leave, knowing we would lose it. We saw many vehicles parked without a parking pass. If you don't have a parking pass or don't have it where it is visible, then tow the vehicle or the resort needs a overflow parking area, just a suggestion.

Lauren S.

Binghamton

This was our second year staying at the beach house. We love the property with its proximity to the beach, shopping and restaurants. Ashley at garden city reality went above and beyond to help us when we needed help with a few things upon check in. Her kindness truly made our trip. We will be retuning to our favorite place in the future!

Sarasota

Second time renting this unit, very happy with it! Clean and enjoyable.

Sarasota

Rental was clean and everything worked well. Enjoyed the pool and ease of parking.

Jessica W.

Hedgesville

The overall experience was very good. The check in procedure and late evening check in time could be improved. The biggest complaint we had is the lack of communication concerning repair and service people appointments. The last two years we've rented, we have had several repair people just appear with no warning, knock, and if we don't get to the door immediately, they all just unlock our door and come in! That needs changed! It is very unsafe and unsettling to realize other people have keys to your rental. My cell number is on file and we should have been made aware these people were on their way. Otherwise, our experience was great.

Stephen M.

Clinton

Been staying here gor 6 or 7 years. Always a great experience. Condo has everything we need. Cant wait to return next year.

Dunmore

We had an amazing week. Love the location. House provided everything we needed. 4th year in the house and plan to return next year.

Mary R.

Hartsville

I have never had a bad experience at the SurfMaster in all the many years I have stayed there. I was so relaxed by the time we left that we forgot our bodyboard.

PROS: Location is oceanfront wonderful, all amenities are there (although you many need to either replace the coffee maker or get the proper glass coffee pot size for it to work properly), and it is peaceful and quiet (usually, except July 4th).

CONS: Wish it was vacuumed a little better as I found wrappers and/or leftover snacks on the floor under the furniture (I moved them to do some yoga). There was only 1 set of sheets, not another for the pull out couch.

I will definitely come back there again and again, if financially possible!

Florence

This property was clean and in great condition. We will definitely be staying here again.