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Guest Services Testimonials

Charles D.
Warren
House was in prime location on the beach. House was clean upon arrival. The master bathroom could use a little update on it but all in all we enjoyed our week. We did have to buy some terro and throw away some food in the cupboards due to ants polluting but they cleared up after 2nd day.
Orlantha M.
Harts
I love to stay here. This makes my 3rd year staying here. I am handicapped and it is so close to the beach. I dont have to walk a long distance to get in the ocean.
Jess W.
Lancaster
Well managed, I was always informed, zero problems. The room rental was spacious, clean, we loved it. Grocery and anything else needed is close by. Loved it, will be back.
Ollie J.
Hazard
We love this condo. Great views of the ocean!! We have stayed in this unit many times and love it each time!!
Paula M.
Franklin Furnace
This room was very nice. Had almost everything I needed to cook meals, nice furniture,great closet space, tons of drawers for clothes and most importantly super clean!
Loved the room, but being first floor you hear everyone punching in the codes to all the gates almost non stop, and anyone being loud at the pool or hot tub can be a bit much. The pool crew is quite loud come early morning, resetting the chairs, sounds like they’re just throwing them around every morning and it’s right outside the master bedroom.
The view was beautiful and the balcony chairs and table setup was perfect!
Would stay here again but would be mindful of the noise pretty early in the morning and evening.
Lance B.
Oak Hill
Great Location & Great accommodations. We’ve rented this location for several years now, already booked for next year.
Amy M.
Christiansburg
We love this condo. 3rd or 4th time staying here.
Owner has made upgrades to the kitchen and flooring. Love the deck chairs and view of the beach. The beds are comfortable, so is the sofa. Has stackable washer and dryer. We can never get the front shower to work but there are 2 other showers. Love the new oven with air fryer function. Fridge is new, but ice maker is quarky. Cant wait to see what other improvements this owner makes. Will stay here again.
Kelley S.
Louisville
We enjoyed our stay so much! The condo was clean and had everything we needed. Awesome kitchen! Location was great. Close to the pier and many restaurants and shops. We will definitely stay here again!
Dry Fork
FABULOUS!
Dave S.
Christiansburg
We started going oceanfront in 2021. This is our 4th oceanfront stay. 2 in Garden City and 3 in NMB (twice last year). Each time we stayed somewhere it seemed to be better than the last. But Surfmaster 709 blew them all away! We won’t even look anywhere else going forward. One big problem with High Rise towers is the elevators. Surfmaster had a half day of problems the whole week. And I believe it can be attributed to the yearly inspection. I noticed their yearly inspection certificate was for the same dates as our stay. So let’s say 10 for location. 9 for building amenities, 9 for parking and the room gets an 11 because, besides having everything we needed or wanted the balcony was huge and it had a King size bed. Basically, we got the WHOLE PACKAGE with Surfmaster 709. Not the cheapest or most expensive but without a doubt the best value we’ve had in 4 years. And while not technically related to the hotel, the chair and umbrella guy was also the best we’ve experienced. With over 80 setups a day, he was out there early and everything in place before 9am. He was constantly visible and would check in with you multiple times a day. We are customers for life! P.S. easiest check in/out we’ve ever experienced. Modern, virtual, no key experience. Who doesn’t hate keeping track of a key while on the beach and using the key multiple times daily.
Priscilla C.
Mount Airy
This complex is in the perfect location.
Brad W.
Travelers Rest
We stayed 2 weeks, and thoroughly enjoyed our stay. The penthouse was ready on time for check-in. We did have an issue with the jacuzzi, but it was fixed the same day. We are looking forward to staying there again soon.
Marjorie B.
Charlotte
We had everything we needed (except a dishwasher which was clearly communicated). But we did little cooking so it was fine. Extra like chair, umbrella were a great addition. Spent a lot of time on front porch swing! Very clean and dog friendly. Loved back yard for dog
Jennifer H.
Oakboro
This is our second time stating here . We love the house and the back porch and pool amenities are the best. We also love we can bring our fur baby. Great location to the beach and all you want to do .
Also loves how clean the home was.
Did not want to leave .
The only complaint we had was yard was not mowed and was very tall which did not make our puppy happy and took away from the nice look of the home .
Amanda A.
Sugarloaf
We had a great stay at Drifter 302! The location was perfect being directly across from the beach access so we could just walk over in the morning and the kids could go back for lunch or to hop in the pool. The unit was very clean and well stocked with everything we could have needed for our stay and more. The beds were comfortable, the furnishings were nice, and the kids were very happy with the wifi and TVs in every room! We had 2 adult couples with 2 kids each, so the bunk bed room was perfect.The second bathroom was a little small, but it worked. When we arrived, the AC was not working, but we called maintenance, and a service tech arrived in 15 minutes and had it fixed and cooling again. There are 3 flights of stairs to get to the unit, no elevator, so be prepared to get your exercise! The check-in/check-out process was great, and we also liked having the keyless entry! Would definitely stay here again!

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