Guest Services Testimonials

Chester

Vacation at Atalaya Towers was wonderful. ‘‘This was our 4th year staying at Atalaya Towers. Very convenient, love the ocean front balcony. Staff was very nice.

Robin M.

White Oak

We stayed in unit 1102 at One ocean place. The unit was well stocked and clean, the view was amazing! The only downfall was that one ocean place installed a new system for the gates to enter the condo parking area which worked when it wanted to. The system for the gates to get to the pool and ocean just aggravating. I understand the reason why they were installed but there has to be an easier way to enter and exit these areas.

Cristy D.

Gaffney

No issues with the property. Pool was great and bigger than expected. Perfect location!!

Sarah C.

New Philadelphia

Very nice room, well kept pool. Final two days the elevator had some issues where the ground floor button wouldn’t call the elevator but minor glitch. Overall love this building. I have stayed in multiple units and all have been nice.

Asheville

Very good property location. We liked super short distance to the beach. It was one minute and a half walk to the beach. Very quiet and peaceful place. We enjoyed walking to the pier and spending good time there. This neighborhood has stores for everything we needed. Also there were many places for fishing and having fun for kids. We recommend this property for our friends, relatives and for everyone. Customer service was excellent! Office stuff members were very kind and nice and ready for all our questions.
Something wasn't good. The carpets in two bedrooms were dirty, had dark spots, wasn't vacuumed. In one bedroom was absent some part of blinds. Also the front door blinds didn't work
well.

Beaver Falls

This is the 4th time we have rented this particular unit. It is a favorite of ours particularly because we have adult children and the bedrooms each have a king bed and its own bathroom. This year we had six adults all aged 25 and over. We loved everything about our stay except for the constant issue of searching for the two fobs for access to the building when we have six adults often times going different directions. It made my husband and I have to ensure we were back in time so our adult kids 25 and 29 could get back in the unit. I would suggest providing AT LEAST 3 so that each couple would have had their own fob. The liability is on us because if lost we would have to pay the fee. Just hope that you might consider this for guests who have all adults staying in a property. Other than that we totally loved everything about this property and will continue to rent this unit and use Garden City Realty.

Newark Valley

The living area and kitchen were beautiful. And definitely best view in the building.
The bathrooms were very dated and carpet in bedrooms. I'm hoping that they will be updated soon, because we would love to stay there again.
There are little signs saying that things are cleaned under the beds and such but there was garbage under one of the beds.... not the first time we have experienced that in our stays for the last 3 years at Surf Master.

Robert W.

Ridgeway

Wonderful views and had a great time!! Just need a few more things in the kitchen for cooking...measuring cups larger coffee cups, but nothing major! Great place and will be back!!! Thank you!!!

William M.

Simpsonville

Had a wonderful time and would recommend it to anyone wanting a week on the beach.

Jon W.

Dunlap

This was a relatively nice unit, but there are signs that TLC in the unit is needed. It really seems like a unit that no owner has recently visited, because otherwise many of these things would have been taken care of. For example - there are multiple drawers missing handles. The couch and dining room area furniture is nice, but the rest it quite old. The pool is very nice and the location is great.
I would note the need to be very cautious with the back stairs. They are tight, and can be slippery. These stairs would not be good for little children or elderly. I wish there was an easy way to get out back without using these stairs.

Deanna R.

Johnstown

Kitchen was stocked with all the right utensils for a night in supper. The beach is literally steps away and the pool was very clean!

Jeannie O.

Catlin

Love the condo we stay in. The owners take such pride in it. We always want to leave it as good if not better than we arrived!

Patricia R.

Bluefield

had a very clean room and we enjoyed our stay.

Carol H.

Salem

I have stayed at SurfMaster four times. My experience has always been great. I love the view from the condo. I feel as if I'm standing on a ship's bow because all I can see is ocean before me. I love to constantly hear the waves pounding on the shore just below my window. Making reservations, checking in, checking out go seamlessly. On site repairmen are available if I need them. Everything is as described; no surprises. I will return soon.

Tennyson C.

Coventry

Marsh Oak was amazing! The property is beautiful, the sunsets over the marsh are incredible, and the beach is a three-minute walk from the house. Having access to the kayaks was fantastic as well. It definitely lived up to our expectations. We will absolutely be back to Marsh Oak!