Guest Services Testimonials

Donna S.

Sylvania

Garden city realty was great through the whole vacation rental. Checking in was fast and smooth. Loved the check-in windows and the little extra touches. The condo was clean well stocked when you arrived. Toilet paper, garbage ect was great to start off. The towels and sheets there was plenty. The condo was well equipped had all you need. Nice washer and dryer. If something goes wrong like we had the dishwasher didn't drain someone was out with hours. He was friendly and very professional. The weather was awesome we were there 2 weeks. Beach was clean. Pool always crystal clear. Lots of parking. Loke that you can park under the building. Elevator such a plus and having luggage racks to take up your items and groceries.
Can't say enough about our experience it was awesome. Thanks Garden city realty. ������

Samantha M.

Gastonia

We had an amazing time. The condo was in pristine condition and the huge balcony was the highlight of our stay. The HVAC kept the unit very cool and comfortable (this has always been a struggle for us), the beds were very comfortable and the living areas were very relaxing. It was nice to have our own hot tub, although, the early afternoon was too hot to use because of the sun exposure. Once the sun was shaded, that was the place to be! The only drawback of the unit was the bath tub situation. We have a young child and the glass doors on the tubs made it difficult to bathe her. The master bathroom was very very small also, there is a jacuzzi tub in there, but the room it's in is much to small to relax in to actually use.
This was our second time staying in this condo and it truly doesn't disappoint. If it's available for the dates you're looking, do yourself a favor and BOOK IT. You won't regret it.

Sheila B.

Westerville

Had a wonderful time again this year at Whalecome Inn! Great location, great view, comfortable furnishings and great pool. We had some issues with the right size sheets and a broken bedframe but both issues were taken care of. Already booked for next year!

HANNAH H.

THURMAN

Great experience

Suzanne R.

East Aurora

Sit on the balcony and watch the pelicans fishing and the whales and dolphins swim by. Very relaxing vacation. This is the first time we stayed at this property and we will be back. Having both indoor and outdoor hot tubs and pools is nice for cooler days. This property could use some new non-stick pans. The washer didn't work, the maintenance staff was responsive and offered to pay for us to use a laundromat.

Paul H.

Biscoe

The Beach House Condo was great. Short walking distance to the Garden City Pier. Beautiful ocean front view. Very clean and very nice accommodations. Good size pool that was very clean. Condo property was well kept. Garden City Realty staff is very courteous, professional and very helpful. Definitely a great realty to work with to help plan your beach vacation.

China Grove

Buried Treasure worked out very well for our family vacation in June 2022. There were ten adults, two children and two small dogs. Plenty of room for everyone, overall, the rental was very good. We enjoyed the swimming pool and the elevator was a definite plus, with a short walk to the beach access. Garden City Rental were excellent to work with and addressed every small issue very quickly and to our satisfaction. Honestly, probably one of the best rental companies I have dealt with in a long time. I have rented from everyone up and down Garden City/Surfside area. The only negative thing I have to say was the house could have been cleaner upon arrival. The bathrooms were clean and it looked like the floors had been vacuumed or swept but they were pretty dirty. I actually went out and bought Swiffer wet pads and went over the whole downstairs, using multiple pads to get it clean. Just dirty and sticky in areas. The carpeted steps were also full of sand, not sure if they had even been vacuumed. I am sure the housekeeping crews do the best they can but maybe spend a little more time addressing the floors. Also, the kitchen could use some updates in terms of utensils and cooking supplies. We grilled steaks one night and didn't even have steak knifes, which was a first for a beach rental for me. We barely had enough silverware for our family at meal times. Even with the few negative issues, I will not hesitate to rent this property again. Wonderful week for us all.

Susan D.

Royal Oak

Had a great time here at this cottage. Would suggest that realty company look at the dishwasher nearest the road (north). It is missing some rollers which made it difficult to pull out and push in on the bottom. Also, the dishwasher nearest the ocean (south) may also be missing a roller or two on the bottom as well. Thanks for furnishing the linens, Garden City Realty. The pool was always clean. We were all thankful for the elevator what with all of our luggage and supplies for the house. The master bedroom has a duct or something hanging from the ceiling. Also, one of the master bathroom shower heads is missing.

Jeremy M.

Athens

We love our time at the home! Pools were Great! Amazing views! Plenty of space!

Anderson

Had a wonderful week! Will be back next year!

Wendy W.

Kingstree

We were very satisfied with Pause at the Pier, the house was very clean and everything you needed to make your stay enjoyed was right there.. very close to the beach access.. will love to stay here again!!

Thomas D.

Stroudsburg

Very nice. Relaxing

Mc Donald

We would book here again, Very clean. We blew a fuse and mainteance arrived quickly to fix it. It was well stocked with the appliances we needed.

Knoxville

Overall we were very satisfied. The pool and hot tub could have been maintained better. There was sand and yard debris in them when we arrived that remained there the entire stay. We saw the pool service once but did not see them clean out the pool or hot tub. We cleaned out the pool ourselves as best we could. A vent for the stove would be helpful... we had to open the doors to vent when we cooked which we did daily. We had a water outage for the most part of a day due to utility work in the area that was not communicated ahead of time (utility company said door hangers were placed at all affected properties but we checked both entrances and there was none).Property management was very helpful to locate the reason for the outage once we reported it ... better communication between the utility companies to property management to guests could reduce frustration. We would stay here again... just some suggestions to make it a little better.

Tracy R

Brookville, IN

Great place to stay. Our family is staying at Cloud 9.