Guest Services Testimonials

Linda K.

Roanoke

We stayed at this wonderful condo 1 1/2 weeks ago. We have already booked it for 2 weeks next year. The condo was very clean. Garden City Realty was absolutely wonderful to work with. The building only has 9 units, so not a lot of people. The master bed was very comfortable(I am very picky). The balcony is huge and it has direct access off the balcony to the beach. No going around the building to get your toes in the sand. The kitchen is well stocked. They recently did some updates and they did a good job. If I have anything negative to say is that the corner turn style cabinet smelled very musty and I wouldn’t put anything in it (again, I’m picky) I do wish they turned the broom closet into an actual pantry with shelves. It would have given us a little more space to store things. I’m the second bathroom cabinet could use a little updating as well. It’s located not too far from the pier and we were able to walk to it with no problem. We can’t wait to go back next year.

Ashley S.

Matthews

The pool was by far our favorite time! Loved swimming and watching fireworks at night. The kitchen was perfect size for our family of 10. My kids enjoyed having the large driveway to play in too!

Lisa H.

Pittsford

It was was our first stay at this unit and it wonderful! Everything was clean and spacious for our family

Palmyra

Nice, clean house. Short, easy walk to beach access right at the end of the street. There was a cart at the house to load all your beach gear on. House was very dog friendly. Not a lot of knick knacks and things for them to knock over with their tails. Front porch has a gate at the top of the stairs.

Cheryl R.

Versailes

Beautiful, well kept, clean home. Owner and rental agency responsive and friendly. Our second stay here and will definitely return.

Daniel J.

Belton

Loved our stay at Surfmaster. Beautiful view, well furnished kitchen. We had two issues: a broken pipe under the kitchen sink that was either not reported by the previous guest or not fixed by maintenance. There was a pan catching the water and before we realized it was there, it ran out into the cabinet and floor. We called mtnce and they came quickly and fixed it. Second issue was the chaise lounge on the balcony was broken and couldn't be used. We informed the maintenance guy, but he said it was up to the owner to replace. Other than these 2 things, we loved the condo and would definitely go back.

Rochester

Things that needed attention were cared for quickly. However, the elevator was problematic on the ground level.

We enjoyed the antics of porpoise pods while we ate breakfast.

Melissa E.

Lexington

We had a great time.
The house is decorated to impress without going overboard. The house is roomy and spacious and the pool was the selling point for us all.

JESSICA B.

Rio

The house was lovely and well decorated. Garden City Realty very easy and accommodating. The response was very quick. The gentleman who came to fix the internet went above and beyond to make sure everything was working. The house had an issue or two. The pool was very cold ( was informed the pool heater had not been fixed) There was not enough seating on the decks. The house can accommodate 18 people but there were no more that 6 chairs on each deck. No cable or anything on the TV’s. TV in living room came over with the pilgrims Had to set directly in front of the TV to view it. Minor inconvenience. The pool area had plenty of seating and the bird cage chair was everyone’s favorite Overall a fabulous vacation

Douglas F.

Spring Grove

Amazing Grace was a very nice rental property. It was close to the beach and had a nice pool. But like all rentals it had some minor issues. King bed on the very top floor mattress is very thin and hard. The floors still had a lot of black dog hair from I’m guess who stayed before us. Other then a few minor details everything was great.

Paula L.

Chester

We really enjoyed the property. Our fur babies loved the large fenced in yard

Brookhaven

Newly updated large spacious unit. Living room furniture comfortable and in good shape. The decor in the kitchen is very attractive. One downside is the bed in the master is a queen- not a king. Also, the master bath needs a bit if attention. The kitchen is well equipped and made dinners for 6 pretty easy. Loved having a slow cooker and lots of pots and pans. Loved the new check out procedure and key-less lock on the unit. Really enjoyed our stay.

James C.

Taylors

Very nice and roomy and steps to the beach.

Malissa H.

Roanoke

Great views with everything needed for a week at the beach. Kitchen was well stocked and beds comfortable. Unit was clean except master shower curtain had excessive mold & that shower did not drain well. Third year in a row at Surfmaster & 3rd different unit. We love the location and security.

Margaret H.

St Louis

We have stayed at One Ocean Place before- love the location, steps to the beach, This unit is very nice, updated. It is right next to the top level of the garage so easy to unload luggage, groceries. We did have a problem with the sink leaking, someone came to fix it as soon as we called. We’ll be back!